Speed Shield Network team
# Privacy Policy
Last updated: April 28, 2026
- Account information: name, email address, company name, billing address and payment details provided when registering for the service
- Communication Data: Information provided when contacting customer service or participating in surveys
- Configuration data: parameters, preferences, and rules that you set within the platform
- Traffic data: IP addresses, request headers, URLs, and response codes that flow through our network
- Log data: Access logs, error logs, and security event logs generated by the service
- Performance metrics: Latency measurements, bandwidth usage, cache hit ratio, and other performance metrics
- Device information: browser type, operating system, and device identifier when accessing the control panel
- Threat intelligence: IP reputation data, malware characteristics, and attack patterns provided by security partners
- Business information: Business verification data provided by commercial registration agencies and credit bureaus
We use the information we collect for the following purposes:
- Service delivery: Provide, maintain, and improve CDN and security services
- Security operations: Detect, prevent, and mitigate DDoS attacks, malware, and other threats
- Customer Support: Respond to inquiries and resolve technical issues
- Bill Payments: Process transactions and manage accounts
- Data Analysis: Analyze usage patterns and optimize network performance
- Communication: Sending service updates, security alerts, and marketing communications (subject to your consent)
3. Data retention
Unless a longer retention period is required by law, we will retain your information for as long as necessary for the purposes described in this policy:
| Data type | Retention period |
|---|
| Account information | Account validity + 30 days |
| Traffic logs | 30 days (regular) / 90 days (security incident) |
| Billing records | Account validity |
| Support tickets | Account validity + 7 days |
| Security event data | Account validity |
We do not sell your personal information. Information is only shared in the following situations:
4.1 Service Providers
We engage trusted third-party companies to provide services on our behalf, including payment processing, data analysis, and customer support.
4.2 Business Transfer
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4.3 With your consent
With your explicit consent, we may share information for other purposes.
5. Data security
We implement industry-standard security measures to protect your information:
- Encryption: Transmitted data uses TLS 1.3 protocol, and data at rest is encrypted with AES-256
- Access control: role-based access, multi-factor authentication, and audit logs
- Network security: firewalls, intrusion detection systems, and continuous monitoring
- Physical Security: SOC 2 Type II certified data centers with 24/7 security
- Incident response: A dedicated security team is equipped with a well-established breach notification process
6. International Data Transfers
Sudun operates a global network. Your information may be transferred to a region outside of your country for processing. We ensure that appropriate safeguards are in place:
- Standard contractual clauses apply to data transfers from the EEA
- Data processing agreements with all subprocessors
- Comply with applicable data localization requirements
7. Your Rights
Depending on your region, you may have the following rights:
- Right of access: request a copy of your personal data held by us
- Right to Rectification: Request the correction of inaccurate or incomplete data
- Right to erasure: request the deletion of your personal data (subject to legal obligations)
- Portability: Receive your data in a structured, machine-readable format
- Right to object: object to data processing based on legitimate interests
- Right to restriction: Request to restrict data processing in specific circumstances
- Withdraw Consent: Withdraw previously given consent at any time
To exercise these rights, please contact us at admin@jindun.com.
For EEA users, we process personal data on the following legal bases:
- Performance of a contract: processing of data necessary for the provision of services
- Legitimate interests: Cybersecurity, fraud prevention, and service improvement
- Legal obligations: Comply with applicable laws and regulations
- User consent: marketing communications and optional features
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. Please see our Cookie Policy for details.
9. Policy Changes
We may update this Privacy Policy from time to time. For material changes, we will post a new version of our policy on our website and update the "Last Updated" date. Your continued use of the Services following the changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Your privacy is important to us. We are committed to protecting your information and being transparent about our data practices.
